Privacy of the Vlatua

Effective date: 2024-10-31 (Updated on: 2024-09-07)

1. Introduction

Welcome to Vlatua. Vlatua (“us”, “we”, or “our”) operates the www.vlatua.com website and the Vlatua mobile application (hereinafter collectively referred to as “Service”). Our Privacy Policy governs your visit to www.vlatua.com and explains how we collect, safeguard, and disclose information that results from your use of our Service.

We use your data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used have the same meanings as in our Terms and Conditions. Our Terms and Conditions (“Terms”) govern all use of our Service and, together with the Privacy Policy, constitute your agreement with us (“Agreement”).

2. Definitions

SERVICE: The www.vlatua.com website and Vlatua mobile application operated by Vlatua.
PERSONAL DATA: Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA: Data collected automatically, either generated by the use of Service or from the Service infrastructure itself (for example, the duration of a page visit).
COOKIES: Small files stored on your device (computer or mobile device).
DATA CONTROLLER: A natural or legal person who determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
DATA PROCESSORS (OR SERVICE PROVIDERS): Any natural or legal person who processes the data on behalf of the Data Controller.
DATA SUBJECT: Any living individual who is the subject of Personal Data.
THE USER: The individual using our Service, corresponding to the Data Subject who is the subject of Personal Data.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address
Username
Phone number
Address, Country, State, Province, ZIP/Postal code, City
Cookies and Usage Data
Camera usage and photos on your device

We collect your email and username to send you in-app items and to contact you. We use your camera to read QR codes, allowing you to receive in-app items. We collect and use your phone number to contact you and send in-app tokens through your unique phone number.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any of these communications from us by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device. This Usage Data may include information such as your computer’s IP address, browser type and version, the pages of our Service that you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so. This data is used to provide features of our Service and to improve and customize our Service.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not be usable.

Other Data

In addition to Personal Data, we may collect other information such as gender, age, place of birth, citizenship, social security number, and professional information.

5. Use of Data

Vlatua uses the collected data for various purposes, including:

Providing and maintaining our Service
Notifying you about changes to our Service
Allowing participation in interactive features
Providing customer support
Gathering analysis or valuable information to improve our Service
Monitoring the usage of our Service
Detecting and preventing technical issues
Fulfilling any other purpose for which you provide it
Monitoring the time spent on the application, including clicks and interactions within the app to improve the user experience

In the Vlatua app, anonymous ratings provided by users are collected and may be used for internal analysis but are not visible to other users. Furthermore, messages exchanged within the chat rooms are collected by Vlatua but are not shared with third parties. All collected data, including usage time, clicks, and interactions, are used to enhance the Service and provide a better experience.

6. Retention of Data

We retain your Personal Data only for as long as is necessary for the purposes outlined in this Privacy Policy. We may retain Usage Data for internal analysis or security improvement purposes.

7. Transfer of Data

Your information, including Personal Data, may be transferred to computers located outside your governmental jurisdiction, where data protection laws may differ.

8. Disclosure of Data

We may disclose personal information we collect, including:

In compliance with law enforcement requests
In connection with a business transaction such as a merger or acquisition
To contractors, service providers, and third parties supporting our business
To fulfill the purpose for which you provide the information

9. Security of Data

We strive to use commercially acceptable means to protect your Personal Data but cannot guarantee its absolute security.

10. Data Protection Rights Under GDPR

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have certain data protection rights under the GDPR. These include the right to access, update, delete, or restrict the processing of your personal data. Please contact us at askvlatua@gmail.com to exercise these rights.

11. Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

Residents of California have specific rights under the CCPA, including the right to request access to the personal information we hold, to request deletion of that information, and to opt-out of the sale of personal data.

12. Fair Use Policy

All public content, including images and articles used in Vlatua, is displayed with proper credit to the original source, ensuring compliance with Fair Use guidelines. Any public content that has been requested for removal will be evaluated. Since Vlatua only uses publicly accessible data, blocking access to the content on the source's side should be sufficient for removal. However, content that was publicly shared and later removed may still be retained for internal processing by our AI. In such cases, a request can be made through our communication channels to have the data removed from Vlatua.

13. Service Providers, Analytics, and Advertising

We may employ third-party services for processing payments, advertising, and analyzing Service use. These third parties have access to your data only to perform these tasks on our behalf and are prohibited from using it for any other purposes.

14. Children’s Privacy

Our Service is not intended for children under the age of 18. If we learn that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information.

15. Changes to This Privacy Policy

We may update our Privacy Policy periodically. You will be notified via email or a prominent notice on our Service prior to the change becoming effective.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us at askvlatua@gmail.com.

This Privacy Policy was created for www.vlatua.com.